Greetings, everyone! I’m Rick Savoia, host of The Force Field, a podcast about the business of tech.

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In this episode I will introduce myself and give you some inside information about the computer repair business you need to know as a well informed consumer.

Topics of discussion:

I will tell you a little about my experiences starting small tech businesses that were too far ahead of their time.

We will find out how and why I created The Force Field podcast and portal.

Most importantly, we will talk about the field service technician who shows up at your door to fix your PC, who he really works for, how much money he really makes when he shows up to service your computer, whether or not he is even qualified to perform the work and your rights to such disclosure as a consumer.

If you want to know more about starting and managing a computer or IT service business, give The Force Field podcast a listen. Questions, comments or feedback? Visit us at http://www.theforcefield.net, visit our forums or email comments(at)theforcefield.net.